Privacy Policy

Last updated: [19/12/2025]
La Café (“La Café,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://www.lacafetx.com (the “Site”) and use our related services.
By using the Site, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the Site.
1. Who We AreLa Café is a local café and patisserie offering artisan coffee, French pastries, and globally inspired desserts in San Antonio, Texas.
Contact details:
La Café11840 Alamo Ranch Pkwy, Suite 40San Antonio, TX 78253, United StatesEmail: moc.liamg%40xtefacal
2. Information We CollectWe may collect the following types of information when you use our Site or interact with us:
2.1 Information You Provide DirectlyContact information:Name, email address, phone number, and any information you submit via contact forms, reservation/booking forms, or newsletter sign‑ups.
Order information (if online ordering is available):Name, contact details, delivery or pickup address, order details, and any special instructions you provide.
Account information (if accounts are enabled):Login details, preferences, and saved information associated with an account you create on our Site or via a third‑party platform.
Feedback and communications:Messages you send us via email or forms, reviews or feedback you voluntarily provide, and responses to surveys or promotions.
2.2 Information Collected AutomaticallyWhen you visit our Site, we may automatically collect certain information about your device and how you interact with the Site, such as:
IP addressBrowser type and versionDevice type and operating systemPages you view and the time spent on each pageReferring website or source (e.g., search engine, social media)Date and time of visits and other usage dataThis information is typically collected using cookies, pixels, and similar technologies.
2.3 Information from Third PartiesWe may receive information about you from:
Third‑party ordering or delivery platforms (if used), such as when you place an order through an external service that passes details to us.Analytics providers (for example, tools like Google Analytics) that help us understand how visitors use our Site.Social media platforms, when you interact with our profiles, tags, or ads.The data provided by these third parties is subject to their own privacy policies.
3. How We Use Your InformationWe use the information we collect for the following purposes:
To provide our services:
Process and fulfill your orders (pickup or delivery).Communicate with you about your order status, changes, or issues.To communicate with you:
Respond to your questions, requests, or feedback.Send you updates about La Café, such as changes in hours, new menu items, or special events, where permitted by law.To improve our Site and offerings:
Analyze how visitors use our Site.Diagnose technical issues and maintain security.Develop new features, offerings, and experiences that align with our guests’ interests.For marketing and promotions (where permitted):
Send you promotional messages about our café, products, events, and special offers, based on your preferences.Show you relevant ads or content on our Site, social media, or other platforms.For legal, safety, and compliance purposes:
Protect against fraud, abuse, or unauthorized activities.Comply with applicable laws, regulations, or legal requests.Enforce our Terms & Conditions and other agreements.We only use your information where we have a valid legal basis to do so (such as your consent, the performance of a contract, our legitimate interests as a business, or compliance with legal obligations).
4. Cookies & Tracking Technologies4.1 What Are Cookies?Cookies are small text files that are stored on your device when you visit a website. They help websites function properly and provide information to website owners.
4.2 How We Use CookiesWe may use cookies and similar technologies to:
Remember your preferences and settings;Keep certain basic functions working (e.g., shopping cart, session login);Understand how visitors navigate and use our Site;Measure the effectiveness of our content, ads, or campaigns.These may include:
Strictly necessary cookies: Required for basic site functionality.Performance/analytics cookies: Help us understand traffic and usage patterns.Functionality cookies: Remember your choices (e.g., language or region).Advertising/marketing cookies (if used): Help deliver relevant ads or measure ad performance.4.3 Managing CookiesMost web browsers allow you to:
See what cookies you have;Delete cookies;Block cookies from specific sites or all sites;Set preferences for how cookies are handled.If you choose to block or delete cookies, some features of our Site may not function properly.
5. How We Share Your InformationWe do not sell your personal information. We may share your information with:
5.1 Service ProvidersTrusted third‑party service providers who help us operate our business and the Site, such as:
Payment processorsOnline ordering and delivery platformsWebsite hosting and maintenance providersEmail and marketing platformsAnalytics providersThese parties are given access to your information only as needed to perform services for us and are generally expected to protect your information and use it only for those purposes.
5.2 Business and Legal ReasonsWe may also disclose your information:
When required by law, regulation, or legal process;In response to requests from law enforcement or government authorities;To protect the rights, property, or safety of La Café, our employees, our guests, or others;In connection with a business transaction, such as a merger, acquisition, or sale of all or part of our business, where your information may be transferred to a new owner.6. How We Protect Your InformationWe use reasonable physical, technical, and administrative safeguards to help protect your personal information from unauthorized access, use, or disclosure.
However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
7. Data RetentionWe retain your personal information only for as long as necessary to:
Provide our services;Fulfill the purposes described in this Privacy Policy;Comply with our legal and regulatory obligations;Resolve disputes and enforce our agreements.When your information is no longer needed, we will take reasonable steps to delete it or anonymize it in accordance with applicable laws.
8. Your Choices & RightsDepending on where you live and applicable law, you may have certain rights regarding your personal information. These can include the right to:
Access the information we hold about you;Correct or update inaccurate or incomplete information;Delete certain information, subject to legal or business requirements;Object to or restrict certain types of processing;Withdraw consent where processing is based on consent (such as marketing emails);Opt out of marketing communications at any time.To exercise any of these rights (where available), or to update your preferences, you can contact us at:
Email: moc.liamg%40xtefacal
We may need to verify your identity before processing certain requests. Some requests may be limited by applicable laws or our legitimate business needs.
9. Marketing CommunicationsIf you subscribe to our newsletter or agree to receive marketing communications, we may send you information about:
New menu items and seasonal offeringsSpecial events and promotionsUpdates about La Café and our servicesYou can opt out of marketing emails at any time by clicking the “unsubscribe” link in the email or contacting us at .moc.liamg%40xtefacal
Even if you opt out of marketing messages, we may still send you non‑marketing communications related to your orders or important updates about our services or policies.
10. Children’s PrivacyOur Site and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13.
If we become aware that we have collected personal information from a child under 13 without appropriate consent, we will take steps to delete that information as soon as reasonably possible.
If you believe a child has provided us with personal information, please contact us at .moc.liamg%40xtefacal
11. Third‑Party Websites & ServicesOur Site may contain links to third‑party websites or services (such as delivery platforms, social media sites, or external ordering systems). This Privacy Policy does not apply to those third‑party sites or services.
We are not responsible for the privacy practices of third parties. We encourage you to review the privacy policies of any third‑party sites or services you use.
12. International VisitorsLa Café is located in the United States, and our Site is intended primarily for users located in the U.S.
If you access the Site from outside the United States, you understand that your information may be transferred to, stored, and processed in the U.S. and other countries where data protection laws may differ from those in your jurisdiction.
13. Changes to This Privacy PolicyWe may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements.
When we make changes, we will:
Post the updated policy on this page; andUpdate the “Last updated” date at the top.Your continued use of the Site after any changes become effective means you accept the updated Privacy Policy.
14. Contact UsIf you have any questions, concerns, or requests related to this Privacy Policy or how we handle your information, please contact us:
La Café11840 Alamo Ranch Pkwy, Suite 40San Antonio, TX 78253, United StatesEmail: moc.liamg%40xtefacal